For UK orders, standard delivery usually takes 2–4 business days after dispatch. International delivery times depend on destination country and customs processing. Full details are shown at checkout.
vh1be – Frequently Asked Questions (FAQs)
- 1. What are your delivery times?
- 2. What is your return and refund policy?
- 3. Are your products vegan?
- 4. Are your supplements safe to take with medication?
- 5. Where are your supplements made?
- 6. Are your products tested?
- 7. Do you offer subscriptions?
- 8. How long until I see results?
- 9. Are your products safe for pregnancy or breastfeeding?
- 10. Do your products contain allergens?
- 11. How can I contact customer support?
1. What are your delivery times?
2. What is your return and refund policy?
You can return unopened and unused items within 30 days of delivery for a refund or exchange.
Opened products cannot be returned unless faulty.
Refunds are processed within 5–7 business days after inspection.
If the item is faulty or incorrect, vh1be covers the return shipping.
For change-of-mind returns, the customer pays return shipping.
Email letstalk@vh1be.com to request a return.
3. Are your products vegan?
Some vh1be supplements are suitable for vegans, while others contain animal-based ingredients. Each product page clearly displays dietary information so you can choose confidently.
4. Are your supplements safe to take with medication?
Some vitamins, minerals, or herbs may interact with medication. If you are currently taking any prescription drugs, we recommend speaking with your healthcare professional before using any supplement.
5. Where are your supplements made?
vh1be supplements are manufactured in GMP-certified facilities that follow strict quality and safety standards in line with UK and EU regulations.
6. Are your products tested?
vh1be products are manufactured in-house in GMP-certified facilities and undergo batch quality testing and strict quality control checks to ensure safety, purity, and consistency in line with industry standards.
7. Do you offer subscriptions?
Yes — many vh1be products are available on flexible subscription plans, allowing you to save money and receive regular deliveries without needing to reorder manually.
8. How long until I see results?
Results vary depending on the product, your body, and your lifestyle. Some customers notice improvements within a few weeks, while others may require longer for optimal results.
9. Are your products safe for pregnancy or breastfeeding?
If you are pregnant, breastfeeding, or trying to conceive, you should consult your healthcare professional before taking any supplements, including those from vh1be.
10. Do your products contain allergens?
Allergen information is provided on each product label and page. If you have allergies or intolerances, please review ingredient lists carefully before purchase.
11. How can I contact customer support?
You can reach our customer support team by emailing letstalk@vh1be.com or by using the whatsapp chat bubble on our website. We aim to reply within 24–48 business.
