At vh1be, we want you to feel confident and supported with every purchase. If you're not 100% satisfied, you may return your order within 30 days of delivery for a refund or exchange.

Eligibility for Returns

• Products must be unopened, unused, and in their original, sealed packaging.
• Opened or used items cannot be returned due to health and hygiene regulations (unless faulty).
• You’ll need your order number and proof of purchase.
• Returns should be sent to our designated returns address (provided once your return request is approved).

To request a return, please contact us at letstalk@vh1be.com with your order number and reason for return.

Refunds

• Once your return is received and inspected, we will notify you of the outcome.
• If approved, your refund will be processed within 5–7 business days to your original payment method.

Non-Returnable Items

• Opened or used supplement containers
• Gift cards
• Promotional or free items
• Final sale items

Return Shipping Costs

• If the return is due to our error or a faulty item, vh1be covers the return shipping cost.
• For all other returns (e.g., change of mind), return shipping costs are the customer’s responsibility.

Damaged or Incorrect Orders

Please inspect your order upon arrival and contact us within 7 days if any item is defective or incorrect so we can make it right.

For any questions, email us at letstalk@vh1be.com